Newsletter, December 2000
Adversaries on the Web
The Clerks Office plans to begin scanning and
posting all adversaries to our Web PACER site around the end of
January 2001. This is a preliminary step in preparation for the transition
to electronic case filing (ECF). At this early stage, our intent is to
ensure our technological infrastructure and basic internal office
procedures are capable of supporting you, our customers, in the most
effective and efficient way possible.
Once we have Adversary information available, we plan
to add Chapter 13 information, followed by Chapter 7 Asset cases.
PACER allows the user with a personal computer to log
in (via a modem) to a bankruptcy court computer and retrieve official
electronic case information and court dockets usually in less than a
minute. Courts charge a $.60 per minute access fee for dial-up service.
The Web PACER system allows you to use your own Internet access (for
instance AOL, Compuserve or Microsofts MSN) to log in and retrieve
information and documents. This is where and how the adversary document
images will become available. Web PACERs fees are currently $.07 per
page of information.
If you are not currently signed up for Web PACER
access, we encourage you to do so. You may register with the PACER Service
Center by calling the following number: 1-800-676-6856; or at
Customer Service Surveys
I want to thank everyone who has completed and returned the customer
service survey. In order to provide more specific feedback, please feel
free to call me at anytime with respect to any concerns or comments
regarding our service. We have conducted extensive staff training in the
areas of telephone and counter service in the Madison and Eau Claire
offices. Your feedback is crucial to determining whether refreshers are
necessary or if there are other areas that require attention.
Spring Seminar Reminder
The next State Bar of Wisconsin's Northwestern Wisconsin Bankruptcy
Institute is set for Friday, May 11, 2001, at the Ramada Inn in Eau
Electronic Case Filing
We were recently advised that our court has been selected for the third
phase of the national court effort to implement ECF. We are tentatively
scheduled to begin work in the late fall of 2001. A conference call with
all courts will be held in January 2001, at which time we will receive
more specific information on scheduling and guidance on focus groups and
technology issues. Please watch future issues of this newsletter for
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