YOUR OPINION COUNTS

The Clerk's Office of the U.S. Bankruptcy Court for the Western District of Wisconsin is dedicated to providing superior service to the bar and public.  To assist us in reaching this goal, we request that you complete this survey. Perhaps you have a suggestion that could improve our service. If so, we'd appreciate your input.  Your individual responses will remain confidential.

Today's date
Which office did you contact today? Madison    Eau Claire
In what capacity did you contact the Court?
What service(s) did you use today?
On average, how often do you interact with the Court each month? Less than once    Once a month
2-5     6-10     11 or more

Court Services
Please rate the following services provided by the Clerk's Office.

Hours of Service:   Excellent    Good    Fair   Poor
Helpfulness of Staff:   Excellent    Good    Fair   Poor
Knowledge of Staff:   Excellent    Good    Fair   Poor
Accuracy of Information Obtained:   Excellent    Good    Fair   Poor
Efficiency of Staff:   Excellent    Good    Fair   Poor
Promptness of Service:   Excellent    Good    Fair   Poor
Additional Comments:
List any employee that was particularly noteworthy?
Please explain:

Electronic Services
Please rate the following Electronic services provided by the Clerk's Office:

PACER - Dial-in Public Access to Court Electronic Records:   Excellent    Good    Fair   Poor  NA
VCIS - Voice Case Information System:   Excellent    Good    Fair   Poor  NA
WEBPACER - Internet Access to Court Records:   Excellent    Good    Fair   Poor  NA
Internet Web Site:   Excellent    Good    Fair   Poor  NA
Please explain any "Not Applicable" responses to include the reason(s) for not using the offered services:
Your feedback will be passed along to the staff with our sincere thanks. Any suggestions or constructive criticisms will assist us in improving our services. Please help us to serve you better by offering your comments and suggestions. If you would like us to contact you regarding your service, please provide your name and telephone number.

 

Thanks for your input!

If you have any problems sending this form, please e-mail Dana or call 839-2980 ext. 113